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Our returns policy:
we cannot be held accountable for any goods that may be damaged, lost or stolen in transit. We do not offer refunds or exchanges for excessive wear.
If you change your mind about the goods you have bought, you have 28 days to exchange or refund the goods. The goods must be in the original condition and must be:
• Unwashed
• Unmarked
• All tags, labels and branding must accompany the product
• The product must not smell of smoke, deodorant or washing powder
• Postage is non refundable unless item is deemed faulty
Faulty goods
Items that are returned faulty may need further inspection from the product’s brand to determine if the product has a manufacturers fault. Due to the nature of this process it can take several weeks for the brand to fully establish if the item in question is faulty. If an item requires this service we do our very best to complete the process quickly and efficiently and will keep you informed of the progress of your product
Posting a return
Please send item and invoice back via recorded delivery to:
SQBY shop
Jogailos g. 11
01116 Vilnius
Use this return form: purchase return (PDF)